Who should attend
Individuals who have recently become managers; or are about to be promoted to managers; technicians, engineers, or salespeople moving into general management; and those with less than two years of experience

Your Benefits
Help managers understand how to effectively play their roles in organizations
Understand how to build mutual understanding based on effective communication
Master effective skills of empowerment and motivation
Learn how to achieve objectives through others

Main Cover
Setting up healthy working values
Communication styles and listening skills
Motivating others and self motivation
Delegation and empowerment
Your working objectives and performance management
Developing your action plan